Norfield Data Products and Cosmic Computers, Inc.
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Norfield Data Products and Cosmic Computers, Inc. |
| Norfield Data Products and Cosmic Computers, Inc. (NDPCCI) is the leader in providing computer software, hardware products, and supply services to members of the One-Call Industry. Since 1976, the company has developed many new and exciting products and provided custom systems and solutions for both in-house and independent contractors. NDPCCI has dedicated itself to bringing the best solutions to the One-Call Industry, from satisfying the needs of a one man operation to those of large corporations, you can depend on the company's vast experience and expertise to provide innovative solutions for your business. It is this dedication and experience that has made NDPCCI the choice for One-Call professionals in many One-Call Centers covering much of the United States, more than any other single vendor. |
Product Highlights
Newtin®
Complete solution for call management and member notification for small to large One-Call Centers.
Spectrum™
Complete hardware and software solution to interface
online ticket taking with the phone system.
Web Locator®
Email and DDD receipt from One-Call Center
Email, DDD, Fax and Local Printer delivery to field personnel.
Closing of tickets via the Web,
On-line tracking of tickets.
Archiving of completed tickets.
Utility customer access to specific information.
Electronic generation of invoices (paperless).
+Response to One-Call Centers that require it.
+Response support for specific utilities (requires definition of protocol).
Menu options are group/user driven.
All database data is maintainable by the end user.
Web TMS®
Email delivery to field personnel.
Auto-assigning of tickets to locators.
Locator work-load management.
Closing of tickets via the Web.
On-line tracking of tickets.
Archiving of completed tickets.
+Response to One-Call Centers that require it.
All database data is maintainable by the end user.
For more information please contact us at: sales@ndpcci.com and find out how we can help you get the most from your tickets.
Norfield Data Products and Cosmic Computers, Inc.
181 Main Street / Norwalk, CT 06851
(203) 849-0292
Copyright © 2006 Norfield Data Products and Cosmic Computers, Inc. All rights reserved.